Quality Organizations |
APQC works with organizations to improve
productivity and quality. They provide the tools, information, and
support organizations need to discover and implement best practices
and obtain results in dozens of process areas.
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ASQ has products, services, and--most of all--information
to help people in all walks of life grapple with perplexing issues
like total quality management, benchmarking, productivity, and more.
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ISO is a non-governmental organization established
in 1947. The mission of ISO is to promote the development of standardization
and related activities in the world with a view to facilitating the
international exchange of goods and services, and to developing cooperation
in the spheres of intellectual, scientific, technological and economic
activity. |
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| Baldrige National Quality Program | Home of the Malcom Baldrige National Quality Award. This site provides
official information regarding the award and showcases organizations
which have won the award in the past. |
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| Product Development & Management Association | PDMA is the world's leading non-profit professional organization dedicated
to improving the theory and practice of new product development and management. |
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| Quality New Mexico | Quality New Mexico is a non-profit organization that engages in activities
which seek to educate New Mexicans about quality; encourage and reward
quality in business, education, government, and healthcare; and promote
an economic climate to foster and enhance the prosperity of the citizens
of New Mexico. Quality New Mexico administers the New Mexico Quality
Awards Program in accordance with New Mexico Executive Order 95-16. |
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Health Care Standards |
Institute for Healthcare Improvement | This organization is in the forefront of applying continuous process
improvement to the delivery of health care. It is led by Don Berwick,
MD, a pediatrician who works with Harvard/Pilgrim Health Plan in the
Boston area. |
| Clinical and Laboratory Standards Institute | CLSI is a globally recognized, voluntary consensus
standards-developing organization that enhances the value of medical
testing within the healthcare community through the development and
dissemination of standards, guidelines, and best practices. |
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| National Committee for Quality Assurance | NCQA accredits health plans. The site contains their review standards, their list of accredited haleth plans, and many standardized measures of quality, comparing health plans across the country. | |
Tools |
This site provides seminars, books, products and services to help organizations understand and apply statistical process controls to the analysis of their work. | |
| SPSS | This company makes statistical software for surveys, research, and
other kinds of data analysis. |
